Kit problems

If you want to change your address with your name in one go, it can be done simultaneously. You can handwrite a change of address request in your letters. Certain forms might already include a section for change of address, but if not, it can be handwritten on the forms too. When it comes to emails, you can easily edit them before sending. For the most efficient process, we recommend using your new address when constructing your kit, provided you can receive mail at that location. Then be sure t...

We transpose data onto letters and forms exactly how it is entered by you. Please ensure you enter the information accurately. Once you press 'Finalise and Send', your kit will be generated, and no further changes can be made. We recommend thoroughly review your data before proceeding with the finalise and send. However, if you discover an error in your printed letters and forms, you can simply use a black or blue pen to strike through the mistake. Clearly handwrite the correct information along...

About 80% of customers receive ready-to-forward email notifications from us. If you can’t find the ready-to-forward emails, please follow these steps: - Read through your company checklist and confirm you have at least one company where we are providing an email. If any companies in your checklist state to 'send the letter or email', you'll need to recall if you set your notification preference to letter or email. Where companies accept either type of notification, we only provide one as pe...

We’d love to provide you with a notification for each company, but can’t always do this. We've researched every company in our database, so we won't provide generic letters to send out where we know companies won't accept them. Companies set their own name change process and may want to witness your signature in person or want a secure message sent after logging into your account. While we can’t always provide a form, letter or email, we will provide the correct and researched procedure so you'...

Easy Name Change kits are a one-time purchase. Once finalized your transaction is considered completed. We must have customers confirm they are complete by finalizing, so our system can generate notifications and we can print and dispatch premium orders. We charge $5 (UK £5) to reset your account. If you purchased a printed kit that has already been dispatched we charge $20 (£15) for redelivery, which includes account reset, printing, materials and labor at cost. Existing customers may reques...

Your kit may contain from 10 to over 30 different files, so we zip them all into a single attachment. Zip files are compressed and smaller to email, making it easier for you to save, forward and print. This file has the extension ".zip". Almost all computers include an unzipping program. Double-click or right-click the zip attachment and chose to extract or save the file to your desktop or another known location on your computer. Don’t have unzipping software? Download zipeg (https://zipeg.en.s...

If you have an older version of Adobe Reader or you are accessing our files from inside the zip folder you may experience issues. - Check you have fully extracted and locally saved all files from the ZIP folder. There can be some limitations when accessing files that still sit inside the ZIP folder. To unzip your files, double-click or right-click the zip folder to launch your unzipping software. Choose a safe place where you can save these files and access them from this location. If you d...

Free mass email programs often send our emails to junk or may even block them entirely. Gmail often sorts our emails into odd folders. If you’ve clicked ‘finalize and send’, then your kit was automatically emailed within 10 minutes. - Search all folders (including junk) for easynamechange. - Still can’t find our emails? Log in to download a copy of your kit online. You can also request ready to forward emails are resent (if applicable). - Login links: US (https://app.easynamechange.c...