Why didn’t I get a letter for each company?

We’d love to provide you with a letter for each company, but we can’t always do this. Companies dictate their own name change process and they can utilise a range of procedures to follow. You may need to visit a branch so a photo can be taken or your signature witnessed. Some companies only allow name change over the phone. While we can’t always provide a letter, email, fax or form, we will provide you with the correct and researched procedure. Each customer has a different combination of companies. Where one customer gets mostly letters and forms, another may be told to mostly to call, visit in person or go online. It all depends on the name change procedures for your given combination of companies.